Category: resources

How Every Staff Member From Front Desk to Clinician Can Contribute to Revenue Growth Takeaways Every team member, clinical or not, has a role in patient retention and clinic revenue. Growth doesn’t require “selling”, just clear communication and a great patient experience. When your team knows how they contribute, they show up with more purpose […]

How to Find Your Niche as a Clinician and Fill Your Schedule Doing What You Love Takeaways You don’t need to niche down forever, you just need to start with one area that energizes you The more specific you are, the easier it is for people to refer to you Great marketing isn’t about being […]

What Every Clinician Needs to Know About Building a Personal Brand in Private Practice Takeaways You already have a personal brand, make sure it’s working for you, not against you Be intentional with how you show up online and in-person Don’t overthink it, just be helpful, authentic, and consistent Your personal brand isn’t about being […]

Why Relying Only on Assessments Is Risky and What to Add to Diversify Your Revenue Takeaways Assessments are important, but they’re not enough to build a stable business. Long-term care, helpful products, and creative service offerings keep revenue more predictable. Start small. Even one product, one new offer, or one improved system can make a […]

How to Coach Clinicians Who Are Struggling With Patient Experience or Retention Takeaways Coaching is about support, not blame. Go in with empathy and clarity. Focus on one behavior at a time, it’s more helpful and less overwhelming. Tie everything back to what matters most: great care and better outcomes. With the right approach, coaching […]

How to Use Your EMR Data to Plug Revenue Leaks and Increase Clinic Profitability Takeaways Your EMR already holds the answers to some of your biggest clinic challenges. Focus on simple, high-impact metrics: no-shows, average visits, clinician utilization, billing completion. Set aside 30 minutes each week or month to review and discuss the data with […]

What Clinic Metrics Should You Track Weekly to Prevent Patient Drop-Off and Revenue Leaks? Takeaways Weekly metrics don’t have to be complicated, they just need to be consistent. Focus on early warning signs: no-shows, rebooking, visit volume. Share numbers with your team. When they know what success looks like, they help you get there. Keeping […]

How to Scale From One Clinic to Five (Without Burning Out or Going Broke) Takeaways Scaling isn’t just about more, it’s about better, repeatable, and sustainable. Build systems and people before you build walls. Know your finances inside out before expanding outward. Culture matters more than square footage. Scaling a physiotherapy business can be wildly […]

What to Do When Staff Resist Change: A Clinic Owner’s Guide to Getting Buy-In Takeaways Resistance is usually about uncertainty, not unwillingness. The earlier you involve your team, the smoother the transition will be. Leading with empathy and clarity beats forcing change every time. You’ve made a big decision, maybe it’s switching to a new […]

How to Build a Compensation Model That Keeps Your Best Clinicians From Leaving Takeaways Compensation isn’t just about what you pay, it’s about how and why you pay it. The best models are simple, fair, and give clinicians room to grow. If you want to retain your best people, show them what’s possible with you, […]