Category: resources

What Tasks Can I Assign To a Medical Virtual Assistant? Takeaways You don’t have to do everything yourself. Really. Medical VAs can take on way more than just answering phones, think scheduling, billing, data entry, and more. Start small. Hire someone for 5-10 hours/week and grow from there. Make sure they’re trained in healthcare, not […]

Performance Call Tracking Applications for Health Clinics Takeaways Most clinics lose money every day from missed or poorly handled calls, but don’t realize it. CallHero is built for clinics, with features that help your team improve, not just track. Better calls = more bookings, and that starts with training, not just tracking. Why Call Tracking […]

What is a Virtual Medical Receptionist for Health Clinics Takeaways A virtual medical receptionist is a remote team member or AI assistant who handles your clinic’s front desk tasks. Clinics save time, reduce stress, and improve patient satisfaction with virtual reception support. It’s a flexible, affordable option, especially for busy or growing practices. So, What […]

How to Hire a Virtual Medical Office Assistant Takeaways Figure out what tasks you actually need help with first. Look for someone who gets healthcare, not just admin work. Always do a short trial before committing long-term. Make sure they know about HIPAA and patient privacy. Good communication > everything else. A great VA should […]

The Fastest Way to Increase Your Clinic’s Revenue (Without More Marketing Spend) Takeaways You don’t need more ads. You don’t need a bigger budget. You just need to make the most of what you already have, your current patients and your front desk. Let’s Talk About the Old Way (And Why It’s Not Working) 1. […]

How Much More Valuable Could Your Clinic Be If You Fixed Missed Calls? Takeaways Missed calls = missed revenue. It’s that simple. Fixing call handling is one of the fastest ways to boost clinic value and growth. You have options, whether it’s software like CallHero, a VA, or a full virtual receptionist. Start where you […]

How to Double Your New Patient Bookings Without Spending More on Ads Takeaways Respond to leads in under 5 minutes to skyrocket conversion rates. Offer 24/7 online booking to capture patients anytime, anywhere. Create a follow-up system to re-engage leads that didn’t book. Train your front desk team to handle calls like pros. Use phone […]

CallHero vs. Weave vs. RingCentral: What to Know Takeaways There’s no one-size-fits-all. The “best” tool is the one that solves your clinic’s specific headaches. Start by asking: “Are we trying to fix how we communicate with patients, or how we handle those interactions internally?” Don’t just think about today. Think about what your clinic needs […]

Call Tracking vs. Phone Analytics for Clinics: What’s the Difference? Takeaways Call tracking and phone analytics solve different problems, but both are essential to understanding what’s really happening with your clinic’s phone calls. Call tracking helps you measure the success of your marketing. Phone analytics helps you improve your front desk performance. If you’re only […]

How Phone Call Analytics Can Help Your Clinic Book More Patients Takeaways Missed calls = missed revenue Call tracking helps you coach your team with real conversations Better phone experiences = happier patients Analytics lets you invest smarter in your marketing Let’s Be Honest, You Might Be Losing Patients Without Realizing It Imagine this: someone […]