JaneApp vs. SimplePractice: The Better Fit for Small Clinics in 2025
Takeaways
- JaneApp is great for teams, mixed services, and Canadian clinics
- SimplePractice is ideal for solo mental health providers, especially in the U.S.
- Pricing is comparable once you factor in the features you actually need
- Try both, but pick the one that fits how you work, not what’s trending
I’ve spent way too much time helping people pick between JaneApp and SimplePractice. If you run a small clinic, whether you’re solo or have a few practitioners, you’ve probably come across both of these platforms and wondered which one makes more sense.
Here’s the truth: they’re both good. But they’re not the same, and choosing the right one depends entirely on how your clinic actually runs.
This isn’t going to be a bullet-point feature list. This is the version I’d give you over coffee if you asked, “Hey, which one should I use?”
If you’re in Canada, just skip to JaneApp
Seriously. If your clinic’s in Canada, Jane is just easier. The billing is built with Canadian insurance in mind, and you’re not going to have to wrestle with weird workarounds.
SimplePractice is definitely more U.S.-focused. It does insurance really well, like, you can verify benefits and submit claims without leaving the platform, but if that’s not relevant to your setup, it’s probably overkill.
If you’re solo and seeing mostly therapy clients, SimplePractice feels more “done-for-you”
I’ve recommended SimplePractice to a lot of solo mental health providers, especially folks just getting started. It’s clean, it’s super user-friendly, and it handles telehealth, notes, client intake, and payments without much setup. You don’t have to customize a bunch of stuff before you can use it.
The client experience is really polished too. People can book, pay, and fill out their intake without calling you. That’s a win.
But here’s the thing, if your practice grows beyond a couple people, or if you offer hands-on services like physio or massage, it starts to feel kind of limited.
JaneApp is a bit more clinical, but more flexible
Jane isn’t trying to be flashy. The interface is simple, but not in a bad way, it just gets out of the way so you can do your job.
Where Jane really shines is when you have a team. You can set different access levels, manage multiple schedules, customize charting for different types of practitioners, and pull reports that actually make sense.
One of my favorite things is how easy it is to track what’s happening across the clinic, revenue by practitioner, cancellations, rebooking rates, etc. It’s not sexy, but it’s incredibly useful.
Also: the charting in Jane is customizable enough that I’ve seen everyone from chiropractors to dietitians use it without complaints.
Charting: Both are solid, but in different ways
If you’re a psychotherapist, you might like SimplePractice’s notes better out of the box. They have good templates for DAP/SOAP notes, treatment plans, and progress tracking.
But if you’re doing bodywork or something more hands-on, Jane’s charting is way easier to tweak. You can literally build your own templates from scratch, which is great if your notes don’t fit into a one-size-fits-all box.
Telehealth: They both do it, and they’re both fine
Honestly, at this point, both platforms offer telehealth and it works. SimplePractice might have a slight edge with its video quality and built-in features like screen sharing, but unless telehealth is a huge part of your practice, it probably won’t be the deciding factor.
Cost-wise, they’re not that different, but the value is
SimplePractice starts cheaper, especially if you’re solo. Around $39/month for the basic plan, though you’ll pay more if you want billing, telehealth, etc.
JaneApp starts at $79/month per practitioner. That seems steep if you’re on your own, but the moment you have two or more practitioners, the way Jane handles multi-staff clinics starts to pay off.
What actually matters when choosing
Forget features for a sec. Ask yourself:
- Are you solo or managing a team?
- Do you bill insurance in the U.S., or are you cash-based/Canadian?
- Is your practice primarily mental health or multi-disciplinary?
- Do you want something that works out of the box or something you can build around your clinic?
That’s what matters. Both tools are solid. But they’re solving different problems.
What I’d personally recommend (based on who you are)
- Solo therapist in the U.S. → Go with SimplePractice. It’s simple, clean, and it handles insurance well.
- Massage therapist, chiro, physio, etc. in Canada → JaneApp, no question.
- Clinic with multiple practitioners, mixed disciplines → JaneApp is the better long-term fit.
- Solo, cash-based, no-frills needed → Either works, but SimplePractice might feel more intuitive right away.
Final thought
Don’t overthink it. Both platforms offer free trials. Pick the one that feels easiest to use, not the one with the longest feature list. If it makes your day smoother and your admin workload lighter, that’s the right one.
Tech should support your clinic, not run it.
Stop Flying Blind in Your Clinic
If you’re only using Jane to book appointments, you’re missing out on the stuff that actually helps your clinic grow.
The reports aren’t overwhelming – they’re simple, clear, and honestly kind of addictive once you get into them.
Thinking of diving in?
Use code ACCELERATE10 to get 10% off your JaneApp subscription and start making decisions with real data (not just gut feelings).
A Better Way to Run Your Clinic Starts Here
You don’t need to be a spreadsheet wizard to make sense of Jane’s reports.
All it takes is a quick monthly check-in to start seeing patterns, solving problems, and actually feeling in control.
If you’re ready to stop guessing and start growing, grab 10% off your JaneApp subscription with code ACCELERATE10.