learn how to Beat Your Competitors With Every Call
Discover your front desk’s strengths and areas for improvement with our expert Mystery Caller Audit
Where to Get a Free Mystery Caller Audit for Your U.S. Clinic
Takeaways
- Many clinics lose patients over the phone and don’t even know it.
- A free Mystery Caller Audit gives you real insights into how your team handles new patient calls.
- It’s available now for U.S. clinics
- You’ll receive a full call recording, scorecard, and clear feedback.
- Whether you use software like Call Hero or not, this audit is a must for any growth-minded clinic.
Do You Really Know What Happens When a New Patient Calls Your Clinic?
Let’s face it: most clinic owners think they have a good handle on how their front desk team performs. Phones are answered. The staff is friendly. Things seem fine.
But the real question is: are those calls actually turning into new patient bookings?
You can’t listen to every phone call. You can’t sit beside your front desk all day. And even if you could, people behave differently when the boss is around.
That’s why a Mystery Caller Audit is such a powerful tool.
What Is a Mystery Caller Audit, and Why Should You Care?
A Mystery Caller Audit is exactly what it sounds like. A trained evaluator (posing as a real patient) calls your clinic, asks common questions, and interacts with your team just like any prospective patient would.
You get to hear the full recording, see a scorecard of how your front desk did, and identify where things are working, and where they might be falling short.
It’s a rare chance to hear what your patients hear. No guesswork. No filters. Just real insights from a real call.
Where Can You Get One for Free?
If you’re in the U.S. and run a healthcare clinic, Call Hero offers a free Mystery Caller Audit for qualified clinics.
All you have to do is request it here:
Get Your Free Mystery Caller Audit
It’s fast, easy, and incredibly eye-opening. Most clinic owners say it was one of the most useful, and surprising things they’ve done for their business this year.
Why Clinics Love This Audit
- You get real answers. You’ll hear how your team actually handles objections, pricing questions, and appointment offers.
- You can coach your team better. Use the results to create better scripts, smoother calls, and more bookings.
- It’s free. There’s no cost and no obligation, just clarity.
And yes, this is powered by the team at Call Hero, a tool trusted by clinics across North America to track, measure, and improve front desk performance.
But this audit stands on its own. Whether you use Call Hero or not, it’s a solid first step to making sure your phones are helping, not hurting your growth.
Want help converting more patient calls into bookings? Claim your free Mystery Caller Audit now and see what’s really happening on your phone lines.
Frequently Asked Questions
Any U.S.-based clinic looking to improve their patient intake process can request one. Spots are limited each month, so it’s best to apply early.
You’ll get a private link to listen to the call, review the scorecard, and see exactly where things can improve. No strings attached.
Nope. The call happens naturally so you get a genuine, unfiltered picture of your front desk performance, just like a real patient would experience.
Medical Disclaimer:
The information presented in this blog post is for educational purposes and should not be interpreted as medical advice. If you are seeking medical advice, treatment or a diagnosis, consult with a medical professional such as one suggested on this website. The Clinic Accelerator Inc. and the author of this page are not liable for the associated risks of using or acting upon the information contained in this article.