Wellness - the way it should be

Recently had massages with both May and Igor and they were incredible in very different ways. Mays atmosphere was incredibly meditative and calm and her pressure was perfect, she's the sweetest!I left in a daze. I really enjoyed the thoroughness of Igor's intake, he had a very comprehensive plan and deep knowledge of the body. Both of them are able to do amazing deep tissue and on sensitive days can take it into account and adjust!

Jessie von Sacken

I was in terrible pain when I arrived, but Simina listened attentively to every detail with incredible patience and understanding. I left feeling significantly better. It felt almost magical to get that kind of relief without painkillers! She filled every minute with her knowledge, making it a truly efficient visit. I feel so lucky to have found her. ​That said, I need to note that the gentleman handling phone service was hands down the rudest customer service representative I’ve encountered in Vancouver. My husband and I almost canceled after that call, but my pain was so bad we went through with it and we're so glad we did because Simina was fantastic. Thank you Simina

Yesim Ardal

Doina is hands down the best massage therapist I’ve been to. She quickly finds the root cause of the issue and knows exactly how to apply the right pressure for real results. Her communication is excellent, and she always makes sure you’re comfortable while explaining what she’s working on. Every session leaves me feeling noticeably better. Highly recommend!

Sophia Monf

I visited Electra Health twice for lower back pain. The first time, I injured the right side of my lower back, and the second time, I came in with pain on the left side. Both times, RMT Seonghoon was very attentive and professional. During the treatment, he repeatedly asked me what kind of pain I was experiencing and how the pressure felt, and he carefully worked on the areas that needed attention. I highly recommend Seonghoon, especially if you’re dealing with pain or discomfort. I would definitely trust him with my treatment again!

大川貴帆

I rarely leave negative reviews, but unfortunately my experience at Electra Health was disappointing enough that I felt it was important to share. I booked an initial 60-minute RMT session with Tanya Skipor on August 5 at 6:40 PM after hearing great things about the clinic from coworkers, seeing excellent Google reviews, and noticing Tanya's 5.0 rating through Sun Life. I genuinely came in expecting a great experience. Unfortunately, it started off poorly. My appointment was at 6:40 PM, but my therapist wasn't there at the scheduled time. When I asked reception at 6:41 where my RMT was, Tanya rushed into the clinic looking as though she had just arrived. What surprised me even more was the receptionist saying, "It's only 6:41." Some people may think one minute isn't important, but when you're paying nearly $150 for a one-hour healthcare appointment, punctuality matters seriously. The therapist should be ready to begin the appointment at the scheduled time. I decided to overlook it and hoped the massage itself would be worthwhile. Unfortunately, it wasn't. I specifically came because of severe neck and shoulder pain. The pressure remained extremely light throughout the session, even after I requested stronger pressure. I've had many massages before, and this treatment felt very unstructured. There wasn't a clear treatment flow, and it felt more like gentle rubbing than therapeutic massage. My neck and shoulders felt virtually unchanged afterward. What finally convinced me to write this review happened after the treatment. The massage ended around 7:41 PM, but I then waited about another 10 minutes just to pay because there was no receptionist at the desk. (same receptionist) When she finally returned, there was no apology or acknowledgment for the wait. Overall, I left feeling that my time simply wasn't respected. Between the late start, the disappointing massage, and the unnecessary wait just to make payment, it was a frustrating experience. Healthcare providers' time is important, but I believe that clients' time is equally valuable and should be respected.

Lee Hannah