Address

432 10th Street Courtenay BC V9N 1P6

(778) 909-5066

Talk to a Physio for Free

Relieve Your Pain With Video Treatments

Book Your 15 Minute Free Video Consult Today!

Insurance Covered & Submitted For You.

No Charge Consult in Courtenay

Just because you’re staying at home, doesn’t mean you have to live and suffer with pain! You may be stuck at home, but you should still be able to enjoy the extra time with your family, sleep comfortably, and not live with chronic pain. We want to help!

Using secured online technology, you can have a video treatment (just like facetime or skype) with one of our experienced therapists who can help you feel better, faster – all from home!

Schedule your 15 minute video treatment trial to help your pain now by clicking the button below.

Insurance Covered & Submitted For You.

Talk To Your Therapists

Talk to your physio about your condition and get back to doing what you love… pain-free.

Courtenay Massage Therapy Courtenay Physiotherapy Lily

Lily Wu

MPT and CAFCI Registered Physiotherapist Certified in Acupuncture

“I have experience working with diverse populations and aiding them in making positive lifestyle changes through movement and education.”

Start Feeling Better In As Few As 3 Video Visits

Online Consult, Diagnosis, and Treatment

Tell us what hurts, and we will show you how to treat with live video. It's as easy as talking to your family on facetime or skype.

Get Pain Relief Tools

Get a personalized plan of care so you can feel better in as few as 3 treatments. Your guided video visits (& regular check-ins) will ensure you are doing all the exercises and self-treatment tips correctly.

Insurance Covered

Video treatments are covered by most employer and auto insurance plans with minimal out of pocket fees. Pay very little to nothing for your recovery.

Like Using Facetime

It's as easy as talking to your family on facetime or skype.Use your smartphone, ipad, tablet, laptop or desktop computer for your personalized video visit.​

Secure and Private

Your privacy and security are assured, even more so than if you were back in our clinic.

Insurance Covered & Submitted For You.

Everyday, We Help People Just Like You

Recover From Injury And Feel Your Best

Common Injuries Successfully Treated With Video Treatments

How to Prepare for Your Free Consultation

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Schedule Your Free Video Consult

On this phone call, your therapist will determine if video treatments are a good fit for you, and of course answer any questions you may have. If we're a good fit, we will book a time and send you easy to follow instructions so you can get setup with your smartphone, ipad, tablet, laptop or desktop computer

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Share Your Appointment

Make sure someone is home to assist in case of an emergency situation, and please provide your therapist with an emergency contact.

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Prepare Your Space​

During the video treatment, you may be asked to move around and demonstrate certain movements- make sure you have plenty of space. Find a flat area that can be cleared of clutter and allows room for movement. Be sure your device can be set up so you and your therapist can see each other.

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Wear Comfortable Clothing

You will want comfortable or loose clothing, such as athletic wear, that allows for comfortable movement.

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Ensure Clear Audio​

Depending on your system’s audio, you may prefer to use headphones. We need to hear each other too!​

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Visit Your Therapist on Video

During your 15 minute free video consult, you will show us what is causing your pain. Your video treatment will be tailored to you, and you will see exactly how to get pain relief tools, self-care tips, and perform appropriate exercises. This is a guided therapy session with regular check-ins.

Insurance Covered & Submitted For You.

Insurance Covered & Submitted For You

Video treatments are covered by most insurance plans. We also direct bill your insurance company when available.

Painhero.ca Insurance Carriers Physiotherapy Chiropractor Massage Therapy Direct Bill

Give It a Try Risk Free

Although Video Treatments aren’t a new service, it may be new to you. And you may have some concerns or questions that need to be answered before you start treatment. Consider our free video consultation where you will get all of your questions answered by a registered physiotherapist or chiropractor.

Frequently Asked Questions about Video Treatments

Hands-on techniques have their place, but so do video treatments. Being that we are focused on movement and exercise quality, our video treatment style is already well suited for you. 

We can watch, education, and correct exercises and make appropriate modifications to your therapy as needed.

We also instruct you on how to perform effective self treatments at home.

No. Some situations may require urgent in-person treatment, and your therapist will tell you if this applies during your no charge 15 minute session. In that case, they will try to recommend other alternatives. 

Expect to receive the same safe, quality care that you would get during an in-person visit. Our therapists are expected to meet the same Standards of Practice regardless of how treatment are delivered.

Get a personalized plan of care so you can feel better in as few as 3 video visits.

Your video treatment will be tailored to you, and you will see exactly how to get pain relief tools, self-care tips, and perform appropriate exercises.

This is a guided therapy session with regular check-ins.

If you are a good candidate for video treatments, your therapist will put together a personalized treatment plan so you can feel at your best again.

We use a secure online platform, which does not store any personal health information. Your video session with us will be encrypted, so no one will be able to see or record it except you and your therapist

A video treatment is typically 15 minutes.

Yes, most insurance companies will cover virtual treatments. Our care team will guide you through the paperwork.

Insurance Covered & Submitted For You.

Contact Us

Call Us

(778) 909-5066

Address

432 10th Street Courtenay BC V9N 1P6

© 2024 painhero.ca

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